Shipping policy

Shipping Policy – GRID GEAR

 


At GRID GEAR India, we are committed to delivering a seamless shopping experience. We offer free shipping on all orders, with shipping costs already included in the product prices—so there are no surprises at checkout.

 

 

 

Order Processing Time

 

 

  • We aim to process and dispatch all orders within 1 business day from the date of order placement.

  • Orders placed on weekends or public holidays will be processed on the next working day.

 

 

 

 

Estimated Delivery Time

 


Delivery timelines vary depending on your location:

 

  • Within Karnataka: Delivery within 2 working days

  • Other Southern States (Tamil Nadu, Telangana, Andhra Pradesh, Kerala, etc.): Delivery within 3 working days

  • All Other States in India: Delivery within 4–5 working days

 


Please note: These are estimated delivery timelines. Occasionally, unforeseen delays may occur due to factors such as adverse weather conditions, courier service disruptions, or other external issues beyond our control.

 

 

 

Shipping Partners

 


We work with reliable and trusted courier services to ensure your orders reach you safely and on time. Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment in real time.

 

 

 

Delivery Delays

 


While we do our best to deliver within the estimated timeframe, certain situations such as:

 

  • Natural calamities

  • Strikes or transport delays

  • Public holidays

  • Logistics or courier issues

 


…may cause unforeseen delays. We appreciate your patience and understanding in such cases.

 

 

 

Order Tracking

 


As soon as your order is shipped, you’ll receive a tracking link via email or SMS, which you can use to follow your order’s journey until delivery.

 

 

 

Incorrect Shipping Address

 


Please ensure your shipping details are accurate when placing an order. GRID GEAR is not responsible for failed deliveries due to incorrect addresses.

If a package is returned due to an incorrect or incomplete address, any re-shipping charges will be the responsibility of the customer.

 

 

 

Damaged or Lost Shipments

 

 

  • If your package arrives damaged, please contact us within 24 hours of delivery and include clear photos of the damaged product and packaging.

  • In case of a lost shipment, we will coordinate with our courier partners to resolve the issue. If necessary, we may issue a replacement or refund, depending on the situation and our refund policy.

 

 

 

 

Need Help?

 


For any questions or concerns regarding shipping, feel free to reach out to our customer support team:


📧 Email: support@gridgear.in

🌐 Website: https://gridgear.in